Child Policy: Children aged rate applied from 0-6 years old based on birth year.Confirmation of Booking Passenger is responsible to make sure your traveling date, time and destination are correct before clicking “Proceed to Payment”. For payment by credit card, you are the owner of the credit card and you are fully aware of this payment. For payment by internet banking transfer service ( example: Maybank2U, RHB Bank, FPX, Hong Leong Bank Transfer, Mobile Money, Alliance Online Transfer, UOB Bank Transfer, DBS Bank Transfer, Citibank Bank Transfer or other bank), you are the owner of the account and you are fully aware of this payment. Upon receipt of the fare payment and the issuance of the Invoice Number and/or the itinerary, the seats are confirmed immediately. Confirmed seats are non-refundable and non-cancelled. Change of travel date/time is subject to bus operator approval. ​ Refund of Ticket(s) Tickets sold are not refundable. Please check the selected schedule information carefully before check out, ticket purchases are final and are not refundable or changeable. Duplicate transactions are also not refundable because duplicate transactions block other customers from purchasing tickets. There will be no refund for any unused or partly used services. ​ Schedule and Seat The company reserves the right to reschedule the timetable without prior notice. The company reserves the right to rearrange the seat without prior notice The company reserves the right to upgrade or downgrade the coach in the event of coach breakdown Neither refund of tickets nor claims will be entertained by the company or agency involved as a result of re-arrangement. ​ Control and Loss of Goods The company reserves the right to refuse any goods on board that is deemed to be illegal, dangerous or causes discomfort to other passengers. The company is not responsible for any loss of goods or property of the passengers and accident. ​ Immigration Please make sure you have filled up the necessary embarkation cards before the custom clearance The company is not responsible for any delays at immigration checkpoints. It is the passenger’s responsibility to bring along valid travel document and to comply with customs requirements. ​ Liability The company is only liable up to the value of the ticket. The company will not be held responsible for any contingent cost incurred by the customer arising from the coach delay. ​ Legal Notice nor any of its employees, warrants that the functions contained in this website will be uninterrupted or error-free. The entire risk as to the quality and performance of this website is with the user. In no event will be liable to the user for any damage, including, but not limited to, service interruptions, or any other circumstances beyond our reasonable control, any lost profits, lost savings or other incidental, consequential, punitive, or special damages arising out of the operation of or inability to operate this will also not be liable to any action carried out by our coach company partners, or any event happens at our partners’ side. For instances, will not be responsible for any sudden change in coaches, schedules, departure date & time, arrival date & time; loss or accident incurred while taking the coach. However, user may feedback to us, and we will take necessary actions to prevent such things from happen again in the future.